Posted: 2 days ago
Posted: 2 days ago
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Job Description
Provide technical support & assistance to customers via phone, email.
Troubleshoot and resolve issues efficiently.
Collaborate with internal teams to enhance product knowledge and improve customer satisfaction.
Take complete ownership and accountability for assigned tasks, ensuring work is completed accurately and on time.
Troubleshoot and resolve issues efficiently.
Collaborate with internal teams to enhance product knowledge and improve customer satisfaction.
Required Candidate profile
Maintain proper call records and documentation.Take complete ownership and accountability for assigned tasks, ensuring work is completed accurately and on time.
Skills
RelationshipCall ProcessingCustomer SatisfactionCallingCustomer SupportCustomer RelationshipProcessCallsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
The Indian Institute of Technology Kanpur (IIT Kanpur) is a public technical university located in Kanpur, Uttar Pradesh, India. It is one of the twenty-three Indian Institutes of Technology (IITs) established by the government of India.
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