Customer Advocacy Manager - US Healthcare - Hyd/ Mumbai/ Coimbatore
Operations Maintenance & Support
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Role & responsibilities
Owns the client relationship, governance, and financial performance for a portfolio of key accounts. Partners with Operations to drive SLA adherence, client satisfaction, and growth through strategic initiatives and solution adoption.
Preferred candidate profile
- Postgraduate / MBA preferred.
- 12-15 years of experience in RCM / Healthcare / Client Management.
- Proven ability to manage large accounts independently.
- Strong understanding of financial performance metrics (revenue, margin, DSO).
- High comfort in client-facing communication and governance leadership.
Skills
Customer AdvocacyUS HealthcarePatient CareHealthcare AnalyticsHealthcare ConsultingAnalyticsHealthcare ManagementHealthcareOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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