Compliance & Principal Officer (Payments Vertical)

Title: Compliance & Principal Officer (Payments Vertical)

Location: Gandhinagar (GIFT City Office)

Role Overview: Youll own payments compliance across key digital rails PSP in GIFT City, UPI, and Bill Payments ensuring robust processes that align with RBI, IFSCA, and NPCI regulations.

Your mission: develop & own entire compliance framework from ground zero, navigate regulatory changes, embed compliance in products, manage audits, and interface with regulators.

Key Responsibilities:

Regulatory Tracking & Implementation

• Monitor IFSCA updates and RBI, NPCI (UPI, BBPS, PA/PPI); implement across operations.
• Translate circulars into actionable compliance tasks.
• Proactive interaction and participation with regulatory authorities.

Product & Process Governance:

• Lead compliance for GIFT City PSP offerings, TPAP onboarding, and BBPS
• agent/institution operations.
• Work closely with product and business teams to collaborate, optimize and review, various product journeys and processes to ensure a compliance first payments option to users.
• Draft and maintain policies, SOPs, and training modules, ensuring internal controls are audit-ready

Audit & Reporting:

• Support internal/regulatory audits, prepare compliance evidence, and ensure regulatory reporting (returns, STR, Ombudsman escalations)
• Act as SPOC with regulators (IFSCA, RBI, NPCI), manage compliance queries and escalations.

Risk Management:

• Oversee fraud, AML, sanctions, and operational risk controls across GIFT City PSP, UPI, and BBPS.
• Triage issues, escalate serious incidents, and respond effectively to regulator or auditor directives.

Cross-functional Engagement:

• Partner with Product, Tech, Ops, and Legal teams to integrate compliance into system design and changes.
• Engage regulatory working groups; act on industry guidance and peer practices.

Experience & Expertise:

• 610 years in payments compliance with exposure to fintech, banks, or PSPs.
• Strong knowledge of RBI (PA, PPI, escrow), NPCI (UPI/TPAP, BBPS/AI), and IFSCA (GIFT City PSP) frameworks.

Skills & Competencies:

• Proactive tracking and implementation of regulatory updates.
• Hands-on policy drafting, documentation, and audit readiness.
• Excellent communicationregulatory liaison, internal advisory, training.
• Analytical mindset, problem-solving, and high ethical standards.

Qualifications:

• MBA, CA, CS, LLB, or equivalent.
• Professional certification(s) in compliance/regulatory risk a plus.
• Experience working in regulated financial hubs (e.g., GIFT City).