Technical Engineer

Department Icon Operations Maintenance & Support
Posted: 5 months ago
0-1 years
Daund, Maharashtra
Operations Maintenance & Support
work from office
Full Time

Posted: 5 months ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • 1.Incident Management:
  • Respond to and resolve desktop support tickets within the defined SLA.
  • Provide first-line support for hardware, software, and peripheral issues.
  • Escalate unresolved issues to the L2 engineer or relevant teams.
  • 2.Hardware and Software Support:
  • Perform basic troubleshooting of desktops, laptops, printers, and peripherals.
  • Install, configure, and maintain operating systems and standard software
  • applications.
  • Replace or repair hardware components as needed.
  • 3.User Support:
  • Assist users with login issues, software installations, and basic application
  • troubleshooting.
  • Provide support for email configuration and access.
  • Guide users on IT policies and best practices.
  • 4.Asset Management:
  • Maintain inventory of IT assets such as desktops, laptops, and peripherals.
  • Perform routine health checks of IT equipment.
  • 5.Network Connectivity:
  • Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, and
  • VPN.
  • Support basic configuration of network printers.
  • 6.Documentation and Reporting:
  • Log and document all incidents and resolutions in the ticketing system.
  • Provide daily and weekly status reports to the IT supervisor.

Skills

Incident ManagementUser SupportInventory

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

Indus is a leading global technology consulting and services company, helping clients conceptualize and realize new business models through technology-driven innovation. We bring together deep domain expertise, agile methodologies, and next-generation technology to help enterprises transform their businesses into connected, intelligent, and efficient operations. With a strong focus on customer centricity, we help clients drive revenue growth, improve operational efficiency, and reduce costs. Since its inception in 1994, Indus has focused on building long-term relationships with its clients. We have been recognized as a trusted advisor and partner by some of the world's leading companies across industries such as Retail, Manufacturing, Healthcare, Banking, and Financial Services. Our global team of over 3,000 professionals is committed to delivering innovative solutions and services that enable our clients to achieve their business goals. With a presence in North America, Europe, and Asia, we are well-positioned to serve our clients worldwide.
Read More

Similar Jobs

View all
Loading...
Bag Logo
Jobaaj
Get jobs like this by email

New Operations Maintenance & Support roles in Daund.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.