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Job Description
Key Responsibilities
- Make 150 outbound calls daily to prospective customers.
- Achieve a minimum of 2.5 hours daily talk-time with clients.
- Update and maintain customer interactions in Zoho CRM.
- Build and maintain strong relationships with customers to ensure big-ticket closures and repeat orders.
- Do cross-selling and pitch additional products to increase overall cart size.
- Engage with clients regularly to build trust and long-term business.
- Work with a problem-solving approach to address customer queries and provide solutions.
- Achieve assigned weekly, monthly, and quarterly sales targets.
- Coordinate with internal teams for smooth order processing and after-sales support.
About Company: Industrybuying.com is the trusted B2B product platform in India, jointly owned by MonotaRO (Japans largest B2B e-commerce), W.W Grainger (the worlds largest industrial e-commerce company), and IndiaMart. We specialize in a wide variety of industrial and agricultural products that cater to the needs of businesses and SMEs. Over the past few years, we have served more than 1.5 million SME customers and have established Indias largest catalog of products from globally renowned brands, encompassing over 40 categories ranging from Agriculture, Safety, Electrical & Lighting, Cleaning, Office Supplies, Tools & many more.
Skills
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