Tele Sales Manager

Roles and Responsibilities :

• Manage a team of telesales agents to achieve daily, weekly, and monthly targets through outbound calls.
• Develop and implement effective strategies for lead generation, conversion rates improvement, and customer retention.
• Analyze sales performance data to identify areas of improvement and optimize call center operations accordingly.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job Requirements :

• 5-10 years of experience in BPO sales or related field (e.g., insurance sales).
• Proven track record in managing teams for outbound calling campaigns.
• Strong understanding of call center operations, including scheduling software systems.
• Excellent communication skills with ability to handle high-pressure situations.