Credit Risk Associate - Collections

What role you will play in team: You will support our credit risk team by working with clients who have defaulted or are at risk of defaulting on their loans.

What you will do: You will utilize your strong communication and negotiation skills to recover outstanding loans.

Key responsibility:

• Contact borrowers with overdue payments to arrange repayment plans.
• Negotiate payment arrangements with borrowers.
• Maintain accurate records of all collection activities.
• Identify and escalate problem accounts.
• Adhere to all legal and ethical guidelines related to debt collection.
• Contribute to improving the overall efficiency and effectiveness of the collections process.

Required Qualification and Skills:

• Bachelor's degree in any discipline.
• 1-2 years of experience in debt collection or a related field.
• Strong communication and negotiation skills.
• Ability to handle difficult conversations with professionalism.
• Excellent organizational and time management skills.
• Knowledge of relevant laws and regulations related to debt recovery.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career advancement.
• Challenging and rewarding work environment.
• On the job training and skill development programs.
• Performance-based incentives.

A Day in the Life:Your day will involve making phone calls, sending emails, and working to resolve outstanding debt, within legal and ethical parameters.