Freshers Urgent Recruitment Customer Support Executive Hindi/English

Infoexesy Private Limited
Department Icon Human Resource (HR)/ Talent Acquisition
Posted: 3 days ago
0-4 years
Hyderabad
Human Resource (HR)/ Talent Acquisition
work from office
Full Time
Closes 9 Jan 2027
Posted: 3 days ago
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Job Description

  • Freshers Urgent Recruitment Customer Support Executive Hindi/English (Hitech City, Hyderabad)
  • Company: Infoexesy Private Limited
  • Job Location: Hyderabad, Telangana, India
  • Employment Type: Full-time
  • Salary: 2K a year
  • Process Type: Inbound Voice (Customer Support)
  • Qualification: Intermediate & Above
  • Languages Required: English & Hindi (Regional language proficiency preferred)
  • Working Days: 6 days a week, 1 rotational week off
  • Transportation: 2-way cab facility up to 35 KM radius (Nodal point pick-up & drop) or 2,000 Transport Allowance
  • Handle inbound customer calls and provide accurate information regarding banking products and services.
  • Clarify customer queries and determine appropriate solutions.
  • Research, troubleshoot, and resolve issues efficiently.
  • Escalate unresolved queries to the appropriate department when needed.
  • Complete transactions and maintain accurate documentation.
  • Cross-sell suitable banking products based on customer requirements.
  • SVAR Score: 50 & above
  • Excellent verbal communication in English & Hindi
  • Regional language proficiency preferred
  • Basic computer knowledge and familiarity with MS Office tools
  • Strong telephone etiquette and active listening skills
  • Sound decision-making, logical reasoning, and numerical ability
  • Customer-oriented mindset with patience and empathy .

Skills

RecruitmentMS Office ToolsDecisionmakingCustomeroriented MindsetActive ListeningVerbal CommunicationBasic Computer KnowledgeLogical ReasoningNumerical AbilityTelephone EtiquetteCustomer Support

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