Associate Manager - FAC

Responsibilities

• Written & verbal communication skills
• Good interpersonal skills to manage team
• Awareness on Hospitality standards
• Good knowledge on Housekeeping
• Awareness on Food and beverage
• Awareness on ISO standards
• Ensuring that basic facilities are well-maintained and conducting proactive maintenance
• EHS (environment, health, safety)
• Awareness on BCMS and emergency handling/ Business continuity planning
• Arrangement of all consumables and supplies for Client / VIP visits
• Interfacing Coordinating with the pest control vendors for carrying out the pest control activities at the facility.
• Preparing the Daily/Weekly and Monthly reports
• Interacting with Housekeeping vendor /s.
• Follow up and close the tickets logged.
• Effectively manage Facility team to ensure an on time deliverables. system.
• Routinely Inspect all services to ensure performance standards measures are being maintained
• Provide assistance to AFM in all administrative functions, security issues and Facility services. and any other administrative functions
• Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day. Briefing & De-briefing
• Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
• Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
• Communicate to the AFM on all incidents issues and pending problems
• Co-ordinate with Space Managers
• Soft services store and stocks to be maintained
• Indent monthly requirements for Soft services
• Involve in Vendor Staff Training & Development
• Gym/Health club linen maintenance.
• Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
• Processing of vendor Invoices