Walk-in || Infosys BPM Is Hiring For Service Desk - Freshers

Department Icon Operations Maintenance & Support
Posted: 13 hours ago
0-1 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time
Closes 25 Dec 2026

Posted: 13 hours ago
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Job Description

Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers


Interview Location: Bangalore

Job Location: Bangalore


  • Position: Technical process Executive Service Desk (Freshers)
  • Experience: Fresher
  • Qualification: Any Full-Time Graduate (15 years of formal education - Must have degree certificates and Marksheets)
  • Work Model: Full-Time | 100% Work from Office
  • Shift: 24x7 Shift Rotation

Key Responsibilities:


  • Provide support to global clients via calls and email
  • Troubleshoot technical issues including:
  • VPN, Drivers, O365, Active Directory
  • Operating systems and basic networking
  • Microsoft Office and other productivity tools
  • Work on ticketing tools.
  • Analyze issues and provide timely, effective resolutions
  • Ensure a high level of customer satisfaction in all interaction

WALK-IN DETAILS


  • Date: 28th October 2026 (Wednesday)
  • Time: 10:00 AM - 01:00 PM
  • Venue: IIPM Infosys Phase 2, Gate No. 1 No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana, Agrahara, Bengaluru 560100

Landmark: Sunik Industries.


REGISTRATION PROCESS:


The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the Walk-in Interview).


Candidate ID Registration process:


STEP 1: https://career.infosys.com/joblist

STEP 2: Click on "Register" and provide the required details and submit.

STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated.

STEP 4: The candidate ID will be shared to the registered Email ID.


SHL Test (AMCAT ID) Registration process:


This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).


STEP 1:

https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfOEtPMTc5Y0pJOGpJR0lGNjQlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE


(Please copy this link, paste it into your Google search bar, and click on the result.)


STEP 2:

Click on "Start New Test" and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further.


STEP 3:

Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen).


NOTE:


  • During registration, please do fill all the mandate details in the column which are star marks.
  • Interview Mode: Walk-in.
  • Attempt all questions in the SHL Assessment app, as there is no negative marking.
  • The assessment is proctored, so choose a quiet environment.
  • Use a headset or headphones are for clear communication.
  • Assessment cleared candidates will be processed further ahead for Ops round.
  • Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification.
  • Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.

Regards,

Infosys BPM Recruitment team


Skills

DesktopTechnical SupportL1IT ServicesTicketingHiringTicketing ToolsDeskCustomer SatisfactionCustomer Service

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About Company

Infosys BPM, founded in 1981, is headquartered in Bangalore, India and operates in Information technology and consulting. It operates as public company, with a global workforce of approximately 270000+, with offices in Worldwide.

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