IT&Data Product Analyst P2P

The IT Product Analyst - Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process. The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms.

This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience

• Roles & ResponsibilitiesProduct & Service Management
• Own and manage the P2P product backlog in line with business priorities
• Ensure stability, performance, and continuous improvement of P2P solutions
• Support product lifecycle management (enhancements, releases, decommissioning)
• Drive adoption of standard/global solutions across markets
• Business Partnership
• Act as the primary IT contact for Procurement and Finance stakeholders
• Translate business requirements into functional specifications
• Challenge and standardize processes across entities
• Application Support & Operations
• Manage incident, problem, and change processes (ITSM framework)
• Ensure SLA adherence and service quality
• Coordinate support activities with internal teams and external partners
• Continuous Improvement & Transformation
• Identify automation opportunities (e.g., invoice processing, approvals)
• Support digital transformation initiatives in P2P
• Drive data quality and process standardization
• Project Delivery
• Support delivery of P2P-related projects and enhancements
• Participate in testing cycles (SIT, UAT)
• Ensure proper documentation and knowledge transfer
• Scope
• Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments)
• Geographical Scope: Global
• Tools & Technologies
• SAP ECC / SAP S/4HANA
• o MM (Materials Management)
• o FI (Accounts Payable)
• o Integration with procurement and finance processes
• Coupa
• o Source-to-Contract (S2C)
• o Procure-to-Pay (P2P)
• o Supplier management & invoicing
• Supporting Tools[PC2.1][SK2.2]
• o Service Management: ServiceNow
• o Data & Reporting: Power BI, SAP BW
• o Integration: Middleware (e.g., Mulesoft, SAP PI/PO)
• o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management)
• Technical RequirementMust Have
• You are experienced in working in product-oriented environment
• You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)
• You have experience working with Business on new IT solution designs, including technologies research on the market,
• You have strong understanding of P2P processes and data
• You are accountable, proactive, able to adapt to change and think out-of-the-box
• You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders
• You are fluent in English (spoken and written)
• Additional Responsibility
• Desired 10 years of total experience with
• a. 3-5 years' experience in Product Analysis/Business Analysis roles
• b. At least 5 years' experience in SAP MM/FI or Coupa
• Bachelor's degree in engineering, Information Technology, Business, or related field
• Strong understanding of Order-to-Invoice business processes
• Worked in Global FMCG company
• Educational RequirementBachelor of Engineering
• Preferred SkillsDomain->Supply Chain Management->Procure-to-Pay
• Generic SkillsDomain->Sourcing & Procurement->Procurement, Spend Analysis, Vendor Management
• Service LineInfosys Consulting