Astronomer Platform Support (PSO)

:

• Support and manage Astronomer and Apache Airflow environments with focus on platform operations reliability governance cloud infrastructure CI CD and operational excellence

Key Responsibilities:

• Provide L2 L3 support for Astronomer and Apache Airflow platforms
• Monitor platform health DAG execution scheduler and worker performance
• Troubleshoot workflow failures deployment issues and platform incidents
• Manage incident problem and change activities following ITIL practices
• Perform root cause analysis and drive service improvements
• Support and maintain CI CD pipelines for Astronomer platform and DAG deployments
• Standardize artifact management release processes and deployment governance
• Implement control gates approval workflows and deployment quality checks
• Administer container platforms including Kubernetes and Docker ecosystems
• Manage IAM roles access controls security policies and compliance requirements
• Support Route 53 private public endpoints networking and connectivity configurations
• Provision and manage infrastructure using Terraform CloudFormation and Bicep
• Deploy and manage Airflow DAGs through automated CI CD pipelines
• Manage platform upgrades patching backup and recovery activities

Technical Requirements:

• Astronomer Apache Airflow support
• CI CD tools and release management
• Hands on experience with ITSM ticketing tools such as ServiceNow Jira Service Management or similar platforms
• Excellent verbal and written communication skills with the ability to interact effectively with clients and stakeholders

Preferred Skills: