Senior Unified Communication Engineer - Cisco UC

Department Icon IT / Software Development & Related
Posted: 1 year ago
10-14 years
Hyderabad, Telangana
IT / Software Development & Related
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    You are an experienced Senior Cisco Unified Communications Engineer with over 10 years of hands-on expertise in designing, deploying, and managing Cisco Unified Communications solutions. Your strong knowledge of UCCE with CVP, IP IVR, VoIP networks, and protocols including MGCP, H.323, and SIP will be crucial for the end-to-end project implementation, troubleshooting, and optimization of Cisco UC environments at Hyderabad and Vizag locations.

    • Design, implement, and deploy Cisco Unified Communications systems, including UCCE with CVP and IP IVR solutions.
    • Manage VoIP network infrastructure ensuring high availability and performance.
    • Configure and troubleshoot call control protocols such as MGCP, H.323, and SIP.
    • Collaborate with cross-functional teams to integrate UC solutions with existing IT infrastructure.
    • Conduct network assessments and recommend enhancements for improved UC performance and scalability.
    • Provide operational support and resolve complex technical issues related to Cisco UC deployments.
    • Lead projects and mentor junior engineers on Cisco UC technologies.
    • Maintain up-to-date documentation for all UC systems and processes.

    Qualifications Required:

    • Minimum 10 years of experience designing and deploying Cisco Unified Communications solutions.
    • Strong expertise in Cisco UCCE with CVP and IP IVR systems.
    • In-depth knowledge of VoIP technologies and protocols: MGCP, H.323, SIP.
    • Experience working with Cisco Unified Communications Manager (CUCM) and related components.
    • Excellent troubleshooting and problem-solving skills for complex UC environments.
    • Strong communication and project management skills.
    • Willingness to work in Hyderabad and Vizag locations.

    Additionally, preferred qualifications include Cisco certifications such as CCNP Collaboration, CCIE Collaboration, and experience with Cisco contact center solutions and integrations.,

Skills

ManagementCisco Unified Communications ManagerProject ManagementTroubleshootingIP IVRVoIP NetworksMGCPH323UCCECisco Unified CommunicationsCVPSIP

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About Company

Inspiredge is a global technology and business process management company offering innovative solutions in IT services, digital transformation, and customer experience management.

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