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Job Description
Role & Responsibilities
- Handle customer Purchase Orders (POs) and ensure accurate order processing.
- Verify product details, quantities, pricing, payment terms, and delivery schedules.
- Coordinate with Production, Planning, QA, QC, Stores, Accounts, and Dispatch teams for timely order execution.
- Monitor pending orders and dispatch schedules and ensure timely delivery to customers.
- Prepare and maintain customer-wise pending PO reports, order tracking sheets, and sales MIS.
- Communicate order status, production updates, and dispatch commitments to customers.
- Coordinate preparation of invoices, packing lists, COA, and other dispatch-related documents.
- Handle customer queries related to order status, dispatch, and delivery.
- Follow up on customer payments and outstanding invoices in coordination with Accounts.
- Maintain proper records of customer orders, amendments, and dispatch details.
Preferred Candidate Profile
- Graduate in B.Sc., B.Com, B.Pharm, MBA (Marketing), or equivalent qualification.
- Good communication and customer relationship management skills.
- Proficiency in MS Excel, ERP systems, and sales documentation.
- Strong organizational skills, attention to detail, and follow-up abilities.
- Ability to coordinate effectively with multiple departments and manage customer orders efficiently.
Perks and Benefits
- Competitive salary as per industry standards.
- Opportunity to work with a growing pharmaceutical manufacturing organization.
- Professional development and career growth opportunities.
- Supportive and collaborative work environment.
- Exposure to domestic and international pharmaceutical business operations.
- Performance-based growth opportunities.
Perks and benefits
Health insurance, Provident fund, Gratuity, Mobile bill reimbursementsSkills
Business DevelopmentPostSalesPoSPOTechnicalSales SupportService SalesSalesCustomer Relationship ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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