Business Development Manager

Role Focus

We are looking for an Industry Manager to play a critical role in buildingrelationships with significant clients. Our ideal candidate should ensureclient satisfaction and be able to identify new opportunities to increase sales.So, if you have excellent communication skills with a customerservice attitude, we would like to meet you.

Key Responsibilities

• Manage our key accounts portfolio and own ambitious individual revenue targets
• Cultivating solid relationships with clients through exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Account Farming by Up/ cross selling.
• Ensuring the contracts, POs and renewals are in place.
• Act as the liaison between key customers and internal teams
• Collaborate with pre-sales and internal teams to respond to RFIs/RFPs.
• Be the voice of customers by updating product leaders on key gaps against client asks.
• Monitor sales performance metrics, prepare periodic reports and forecasts
• Hands on experience with CRM software and Account management systems
• Own entire sales cycle from generating, qualifying & developing leads to negotiating and closing opportunities involving multiple stakeholders both internal & external.
• Research, map, develop and nurture strong relationships at multiple levels within your accounts and manage complex sales situations
• Proactively report to senior management on the portfolio of accounts, focusing on goal attainment and recommended course corrections
• Partner with field sales and customer success to sell multi-year subscription renewals, upselling and demonstrating business value of our subscription
• Prepare proposals, including renewal rate calculations, and contract preparation
• Verify contracts, data integrity of all quotes, review terms and conditions to ensure renewal subscriptions are in line with company guidelines and policy
• Effective communication and coordination with members of different departments within the organization to ensure a good customer satisfaction.

Qualification

• Graduation, MBA is preferred with 4+ years of work experience with demonstrated success
• Strong leadership and team management skills.
• Exceptional communication and negotiation abilities.
• In-depth knowledge of software products and the software industry.
• Analytical thinking and strategic planning capabilities.
• Experience with CRM systems and sales software.
• Contact
• Interested candidates should send detailed profile on [HIDDEN TEXT]