Admission Counsellor

Key Responsibilities:

• Respond to inquiries via phone, email, WhatsApp, and in-person meetings.
• Respond to inquiries from prospective students and provide detailed information about programs, admission requirements, scholarships, and deadlines.
• Guide students through the application process, including document submission, interview scheduling, and follow-ups.
• Evaluate applications to determine eligibility and ensure all required documentation is complete.
• Explain program offerings (e.g., BBA, MBA, BCA, MCA, BJMC, BCOM), eligibility criteria, and career prospects to interested candidates.
• Counsel students and parents on the admissions process, program selection, and financial aid options.
• Guide applicants through application submission, document collection, and interview scheduling.
• Track and follow up with leads throughout the admissions funnel to increase conversion rates.
• Coordinate with faculty and academic committees for application review and admissions decisions.
• Participate in education fairs, webinars, school/college visits, and virtual recruitment events.
• Assist the marketing team in creating targeted outreach campaigns for management programs.
• Build and maintain relationships with educational consultants, career counsellors, and alumni for referral-based outreach.
• Maintain accurate and updated records in the CRM system
• Provide weekly and monthly reports on lead generation, conversion, and admissions progress to management.
• Collaborate with marketing teams to design and implement outreach strategies.
• Coordinate with academic and administrative departments to facilitate smooth admission transitions.
• Provide regular reports and insights on admissions trends, conversion rates, and pipeline status to the Director of Admissions.

Qualifications:

• Bachelors or master’s degree in Management, Marketing, Education, or related field.
• 2–5 years of experience in admissions counselling, preferably for business or management programs.
• Strong knowledge of management education (MBA/BBA/BCA/MCA/BJMC) trends, career pathways, and industry expectations.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and CRM tools.
• Ability to handle student queries with professionalism and empathy.