IT Sales Coordinator (Graduate Fresher)

Skills:

Communication Skills, MS Office, Sales Coordination, CRM Software, ERP, team player, Order Processing, Quotation Preparation,

• Renewal Management
• Track upcoming renewals using ERP/ CRM tools.
• Prepare and send renewal quotes.
• Coordinate with Account Managers or Sales Executives to close renewals in time.
• Ensure on-time contract renewal to avoid service interruptions.
• Customer Communication
• Serve as the point of contact for basic renewal-related queries.
• Work with customers to address pricing, contract terms, or minor concerns.
• Cross-functional Coordination
• Ensure all stakeholders are aligned on renewal terms and timelines.
• Data & Reporting
• Maintain accurate records in ERP/ CRM (like MS CRM/ Inhouse Systems).
• Report on renewal pipeline, closed renewals, and churn metrics.
• Maintain and Update the renewal data in Internal Tool
• Vendor Management
• Work along with OEM and Distribution team as and when required
• Upfront Renewal tracking with Partner and Submission along with Sales team part
• Strong Communication Skills, Tool understanding likes of Microsoft CRM/ MS Office, Good Team Player