Walk-in || Voice Process Executive-Only Exp

Department Icon Operations Maintenance & Support
Posted: 19 hours ago
1-3 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 19 hours ago
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Job Description

IntouchCX


Hiring Customer Service Associates


Job Details:


  • Position: Customer Service Associate Semi Voice Process
  • Location: Hyderabad
  • Work Mode: Work From Office (WFO)
  • Process: International Semi Voice / Chat Process
  • Language: English(Excellent communication Skill's)
  • Experience: 1 to 2 years minimum
  • Joining: Immediate Joiners Preferred

Key Responsibilities:


  • Handle customers through written communication
  • Manage Chat & Voice interactions
  • Demonstrate excellent verbal and written communication
  • Understand customer queries and requirements
  • Provide suitable solutions to customer concerns
  • Resolve queries related to products and services
  • Maintain high customer satisfaction
  • Maintain accurate customer records

  • Eligibility Criteria:
  • 10+2 is mandatory
  • Diploma (3 years)
  • Undergraduates
  • BE/B.Tech
  • Graduates any stream
  • International Semi-Voice Process experience is mandatory
  • Excellent verbal and written English communication

Salary & Benefits


  • Salary Package: 2.5upto 4 LPA
  • 5 Days Working
  • 2 Rotational Week-Offs
  • Rotational Shifts
  • 2-Way Free Cab Facility

How to Apply Email your resume:

shaheen.sultana@intouchcx.com

(OR)

Call: 7075920680


Mention HR Shaheen Sultana on your resume.


While Scanning the QR code select Hr name as a Shaheen sultana


Important Disclaimer:


IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels.If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws


Skills

Voice ProcessNon VoiceBPOInternational Voice ProcessCenterExpSEMUS ProcessCustomer SatisfactionCustomer ServiceVoice Process

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