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Job Description
IntouchCX
Hiring Customer Service Associates
Job Details:
- Position: Customer Service Associate Semi Voice Process
- Location: Hyderabad
- Work Mode: Work From Office (WFO)
- Process: International Semi Voice / Chat Process
- Language: English(Excellent communication Skill's)
- Experience: 1 to 2 years minimum
- Joining: Immediate Joiners Preferred
Key Responsibilities:
- Handle customers through written communication
- Manage Chat & Voice interactions
- Demonstrate excellent verbal and written communication
- Understand customer queries and requirements
- Provide suitable solutions to customer concerns
- Resolve queries related to products and services
- Maintain high customer satisfaction
- Maintain accurate customer records
- Eligibility Criteria:
- 10+2 is mandatory
- Diploma (3 years)
- Undergraduates
- BE/B.Tech
- Graduates any stream
- International Semi-Voice Process experience is mandatory
- Excellent verbal and written English communication
Salary & Benefits
- Salary Package: 2.5upto 4 LPA
- 5 Days Working
- 2 Rotational Week-Offs
- Rotational Shifts
- 2-Way Free Cab Facility
How to Apply Email your resume:
shaheen.sultana@intouchcx.com
(OR)
Call: 7075920680
Mention HR Shaheen Sultana on your resume.
While Scanning the QR code select Hr name as a Shaheen sultana
Important Disclaimer:
IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels.If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws
Skills
Voice ProcessNon VoiceBPOInternational Voice ProcessCenterExpSEMUS ProcessCustomer SatisfactionCustomer ServiceVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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