IT Engineer

Role & responsibilities

• Manage and maintain hardware systems desktops, laptops, printers, scanners, barcode devices, etc.
  
• Handle software installation, configuration, and updates for production and office systems.
  
• Perform SQL database administration, basic query handling, and report generation.
  
• Manage server and network systems, including backups, user access, and data security.
  
• Coordinate with IT vendors and service providers for maintenance and troubleshooting.
  
• Support barcode attendance systems, ERP tools, and machine connectivity (if applicable).
  
• Maintain IT asset records and ensure data integrity and uptime of all systems.
  
• Provide user-level support to staff for system and software-related issues.

Preferred candidate profile

• Bachelors Degree / Diploma in Computer Science, IT, or related field.
  
• 13 years of experience in IT support or system administration (preferably in a factory environment).
  
• Hands-on experience with:
  
• Windows OS & Server Management
  
• SQL / Database Maintenance
  
• Networking & Data Backup Systems
  
• Basic knowledge of ERP software and industrial automation connectivity is an advantage.
  
• Strong troubleshooting, communication, and documentation skills.