Customer Service Assistant

• Customer Service Assistant
• Company: IRISH EXPERT LLP
• Job Location: Thrissur, Keralam, India
• Employment Type: Full-time
• Experience Required: 1+ years
• Salary: 35K45K a month
• Job Summary:

We are seeking a dedicated Client Relations Assistant to manage complaint-related calls, queries, and communications. The ideal candidate will have language fluency in English & Malayalam and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries

• Key Responsibilities:
• Answer and resolve complaint-related calls and inquiries
• Process service requests and provide status updates to clients
• Handle inbound and outbound calls with professionalism and efficiency
• Respond to customer queries via email and chat
• Ensure accurate and timely documentation of client interactions
• Qualifications:
• Any Graduate / LLB
• Good communication and interpersonal skills.
• Preference will be given to who are willing to relocate to Hyderabad.
• Good proficiency inMalayalam/ Tamil/ EnglishMinimum 1 year of experience in customer service, sales, or a related field.
• Good customer-handling and relationship-management skills.
• Ability to understand customer requirements and provide appropriate support.
• Good email/mail handling and communication skills.
• Ability to respond to customer emails and coordinate with internal departments when required.
• Compensation:
• 35,000.00 - 45,000.00 per month
• Application Question(s):
• Can you relocate to our Hyderbad Office Yes/No
• Work Location: In person .