Operations Project Manager-Field Services

Qualification

:

• 5-9 Years of IT infrastructure project management/coordination experience
• End-to-end IT network infrastructure deployment experience (Router, Switches, firewalls, wireless, etc.)
• Excellent external-facing communication skills, with a proven ability to deliver high-stakes customer presentations and manage long-term client relationships.
• Strong stakeholder engagement capabilities, adept at bridging the gap between customer needs and internal cross-functional teams.
• Remote work initially but willing to start from office (Noida) if asked for
• Shift timing would be a U.S.A. shift.
• Billing and invoicing management
• Team Performance & SLA management

• Experience in solution design and implementation in infrastructure and networking domains.
• Strong background in managing multiple, concurrent deployment projects using Agile or Waterfall methodologies.
• Provide Project Management services for Network deployments, including (Resource planning as per forecast/Task allocation and planning and Regular project tracking and updates)
• Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
• Study infrastructure deployment procedures and discuss with TPMs/PgMs/Planners.
• Scheduling remote resources, managing access, and tracking projects during execution and extending necessary support.
• Work with customers for requirement gathering.
• Report project analysis using dashboards, reports, and decks.
• Revise documents as new issues arise.
• Create and update BoM (Bill of materials) per project requirements.
• Update workflows/dashboards and assign bugs as needed to infrastructure TPMs.
• Proven ability to manage diverse technical teams, with strong emotional intelligence (EQ) to foster inclusive collaboration and effectively mediate complex team or stakeholder conflicts.