UX Designer For Customer Experience

Department Icon IT / Software Development & Related
Posted: 1 year ago
5-9 years
All India
IT / Software Development & Related
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As a UX Designer for Customer Experience at IBS Software in Kochi, you will be responsible for conducting user research to understand user needs, behaviors, and pain points. You will develop user personas, journey maps, and experience maps to enhance the user experience. Creating wireframes, mockups, and interactive prototypes will be part of visualizing design concepts. Your role will involve conducting usability testing and gathering user feedback to iterate on designs. Collaborating with product managers, developers, and stakeholders is essential to ensure designs are feasible and aligned with business goals. Additionally, you will maintain and contribute to the design system for consistency across products.

    Key Responsibilities:

    • Stay updated on UX/UI trends, tools, and technologies to enhance user experience.
    • Ensure compliance with accessibility standards and best design practices.

    Qualification Required:

    • B.Tech/UI/UX Experience
    • Proficiency in Stakeholder Management

    At IBS Software, you can look forward to gaining deep domain expertise in the Travel, Transportation & Logistics domain. You will work with the latest technologies to redefine the travel sector. Enjoy the benefits of a stable SaaS based product company and partner with leading companies in the industry. Benefit from a diverse, global work culture, competitive benefits package, flexible work-life policies, continuous learning and development opportunities, medical benefits, and a fun work environment.

    As an equal opportunity employer, IBS Software promotes a work environment that values diversity and inclusion.,

Skills

WireframesUser ResearchDesign SystemStakeholder ManagementUser FeedbackMockupsCollaborationExperience MapsAccessibility StandardsUser PersonasUsability TestingInteractive PrototypesJourney Maps

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