Operation LEAD

Center Operations Lead ISCORE Academy

Location: Neyveli, Tamil Nadu

Employment Type: Full-Time

ISCORE is a fast-growing academic institute offering:

• NEET Coaching
• IELTS Training
• Fundamentals of AI
• Interpersonal & Job Interview Skills

We are building a structured, performance-driven academic environment and are looking for a highly responsible Operations Lead to manage daily center activities.

Role Purpose

The Center Operations Lead is responsible for executing daily operations, managing admissions enquiries, coordinating student administration, and ensuring smooth functioning of the institute.

This is a hands-on execution role with direct impact on admissions growth and operational efficiency.

The role reports directly to the Founder.

Key Responsibilities

Admissions & Enrollment Management

• Handle walk-in and phone enquiries
  
• Conduct parent & student counselling
  
• Explain courses and fee structures
  
• Follow up on leads
  
• Convert enquiries into admissions
  
• Maintain admission tracking reports
  

Front Office & Center Operations

• Manage front desk professionally
  
• Maintain visitor and student records
  
• Ensure reception and classrooms are organized
  
• Support daily opening & closing procedures
  

Student Administration & Data Management

• Maintain student database (Excel / MIS)
  
• Track attendance & fee payments
  
• Maintain documentation and compliance records
  
• Generate weekly and monthly reports
  

4Academic Coordination

• Coordinate daily class schedules
• Communicate updates to students & faculty
• Ensure timely classroom readiness
  

Reporting & Accountability

• Submit daily operational report
• Track admission conversion metrics
• Report operational issues to Founder
  

Required Skills (ATS-Recognized)

• Operations Management
• Admissions & Enrollment Management
• Customer Relationship Management (CRM)
• Data & MIS Reporting
• Process Coordination
• Administrative Execution
• Lead Follow-Up & Conversion

Qualifications

• Masters Degree (Any discipline)
• 13 years experience in education institute / office operations preferred
  
• Freshers with strong communication may apply
  

Required Competencies

• Strong Tamil and ENGLISH communication (English must)
  
• Confident personality & professional presentation
  
• Basic Excel & MS Office knowledge
  
• Organized and disciplined
  
• High ownership mindset
  
• Revenue-focused attitude
  

Performance Indicators

• Admission conversion rate
  
• Enquiry follow-up consistency
  
• Fee collection efficiency
  
• Operational discipline
  
• Reporting accuracy
  

Compensation

• Competitive fixed salary (18,000 – 28,000 based on experience)
  
• Performance-based incentives on admissions
  
• Growth opportunity within 1 year
  

Growth Path

• Senior Operations Lead
  
• Center Manager
  
• Multi-Center Operations Head (Future expansion)
  

How to Apply

Send your updated resume to: