Guest Relations Associate

Department Icon Operations Maintenance & Support
Posted: 1 day ago
0-1 years
Chennai, Tamil Nadu
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 1 day ago
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Job Description
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Job Description

Isha Yoga Center

Administration & Management / Full Time / On-Site

Your Role

  • Monitor guest reviews and feedback, taking proactive measures to address any concerns and improve guest satisfaction.
  • Assist with special guest requests, such as room upgrades, special amenities, or transportation arrangements.
  • Stay updated on industry trends and best practices in guest relations to continuously enhance the guest experience.
  • Supervise, Orient and Coach Staff on guest relation practices and service standards.
  • Night Shift in rotation with Day shift. Night shift will involve handling guest emergencies in the night

Qualifications

Bachelor Degree

Desired Skills

Communication Guest Handling Problem Solving Conflict Resolution Coordination Multitasking Time Management Attention to Detail PMS Operation

Skills

Administration

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