Chat Process Executive

Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-3 years
Bengaluru(HSR Layout)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Roles and Responsibilities

  • Handle customer queries via chat process, ensuring timely resolution of issues.
  • Provide accurate and effective solutions to customers through email support.
  • Utilize non-voice processes to resolve complex customer complaints.
  • Collaborate with team members to achieve process efficiency and quality standards.
  • Maintain a high level of professionalism while interacting with customers.

Skills

Chat ProcessNon Voice ProcessChat SupportNon VoiceInternational Chat ProcessEmail ProcessChatInternational

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