Senior Account Manager

Job Summary:

We are looking for a dynamic, high-performing Key Account Manager to look over our premium client. The role demands leveraging working relationships across clients as you will have to maintain a high level of client satisfaction by meeting all their goals and the company's.

Responsibilities:

• Develop, manage, and maintain strong relationships with a portfolio of key accounts.
• Serve as a strategic partner for key clients and lead the execution of performance marketing campaigns with support from internal teams.
• Maintain client retention and grow revenue and profitability through existing and new accounts.
• Handle day-to-day activities for assigned e-commerce clients.
• Conduct business reviews and opportunity meetings with key clients.
  
• Achieve monthly and quarterly targets by identifying and developing new opportunities.
• Coordinate invoicing and ensure payments are received on time.
• Conduct strategic account planning and market research.
• Analyze reports and data to identify growth opportunities.
• Prospect and close new business opportunities through upselling, cross-selling, referrals, and events.
• Develop clear and effective proposals, quotations, and reports for current and prospective clients.
• Evaluate media plans (digital/social) according to client needs and coordinate with internal teams to meet expectations.

Qualifications:

• Bachelor's degree in Marketing, E-commerce, or a related field.
• 36 years of proven experience in account management, ideally handling premium or high-profile clients.
• Industry experience in Adtech (Meta, Snap, LinkedIn, etc.).
• Excellent communication and client relationship management skills (professional, friendly, and well-presented).
• Fluent in Arabic and English.
• Highly proactive and results-driven, with strong follow-up and meeting management skills.
• Strong analytical and problem-solving abilities with the ability to interpret and act on data effectively.
• Excellent organizational and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.