Customer Associate

Dear candidate, please call me directly using the phone number I have provided below.

Note: This opportunity is exclusively for freshers or recent pass-outs.

Company: Wipro (Hiring Partner: NIIT Ltd.)

Location: Salt Lake, Kolkata Shift: Night Shift | 5 Days Working Process: US Healthcare Voice Support Experience: Freshers Welcome

Job Overview:

Join Wipro's dynamic US Healthcare voice support team and kickstart your career in customer service. This is an excellent opportunity for freshers with strong communication skills looking to build a career in the BPO industry.

Key Responsibilities:

• Handle inbound voice-based customer interactions.
• Resolve queries and deliver exceptional service with professionalism.
• Maintain accurate call records and follow defined SOPs.
• Meet performance metrics on quality, accuracy, and customer satisfaction.
• Communicate effectively and actively listen to customer needs.
• Work in rotational shifts and adapt to changing schedules.
• Upsell or cross-sell services when applicable.

Eligibility Criteria:

• Education: 12th Pass / Intermediate or Graduates.
• Freshers with excellent verbal communication skills are welcome.
• Candidates with prior BPO experience will have added advantage.
• Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
• Mandatory: Valid PAN Card required during hiring process.

Apply Now:

Email: Arushi.tyagi@niitmts.com OR Directly Whatsapp at - 8851945303

Perks and Benefits:

• 5 Days working

* One-side cab facilities (for Odd timing with no deductions)

• Night Allowances applicable And Performance Incentive
• Salary: 1.96 LPA + 3,000 Monthly Incentive + 03,000 Night Allowance

Best Regards,

Arushi Tyagi

Senior Executive, Global sourcing

Work: +91-8851945303

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