Business Analyst

Senior Business Analyst

Company: Innthink Technologies Pvt. Ltd.

Location: Noida (Work from Office)

Experience: 3-7 Years

Job Summary

We are looking for a proactive and experienced Senior Business Analyst to join our product team. The ideal candidate should have strong experience working on SaaS-based products, preferably in Sales Force Automation (SFA) and Distribution Management System (DMS).

The role requires understanding client business processes, gathering requirements, suggesting product improvements, and coordinating with internal teams to ensure successful product implementation.

Roles & Responsibilities

• Understand client business requirements and convert them into clear functional requirements.
• Conduct requirement gathering sessions with clients and internal stakeholders.
• Prepare BRD, FRD, user stories, process flows, and other business documents.
• Work closely with Product, Development, QA, and Implementation teams to ensure smooth project execution.
• Analyze business processes and recommend product enhancements.
• Support product demonstrations, client meetings, UAT, and implementation activities.
• Coordinate with clients to resolve functional queries and provide the best possible solutions.
• Ensure projects are delivered as per business expectations and timelines.
• Keep track of change requests and communicate them effectively to the product team.

Required Skills

• 3-7 years of experience as a Business Analyst in an IT Product or SaaS company.
• Must have good knowledge of SaaS Products, Sales Force Automation (SFA), and Distribution Management System (DMS).
• Strong requirement gathering and documentation skills.
• Excellent communication, presentation, and client-handling abilities.
• Ability to understand business processes and provide practical solutions.
• Experience working with cross-functional teams in an Agile environment will be an advantage.

Qualification

• Bachelor's degree in any discipline (MBA or relevant certification is a plus).
• Experience in CRM, FMCG, Distribution, Retail, or Enterprise SaaS products will be

preferred.

If you interested then you can apply through the mail i.e., harshika@massistcrm.com.

• Contact Details:
• Contact person- Harshika Singh
• Contact no- 9958120921