Hiring For Customer Support/ Customer Service

JOB DESCRIPTION:

• Position: Customer Service Executive International Voice Process
• Experience: 1 to 6 years
• Qualification: Any Graduate
• Location: Bangalore
• Employment Type: Full-Time
• Job Summary
• We are looking for enthusiastic and customer-focused individuals to join our International Voice Process
• team. The role involves handling international customers through voice calls, understanding their requirements,
• resolving queries, and providing excellent customer service and customer support.
• Key Responsibilities
• Handle inbound/outbound calls from international customers.
• Provide excellent customer service and customer support.
• Understand customer queries and provide appropriate solutions.
• Resolve customer issues professionally within defined timelines.
• Maintain a positive and professional approach while interacting with customers.
• Follow company processes, quality standards, and communication guidelines.
• Maintain accurate customer information and call records.
• Achieve assigned productivity, quality, and customer satisfaction targets.
• Required Skills
• Excellent verbal and written English communication skills.
• Good listening and interpersonal skills.
• Strong customer service and customer support orientation.
• Ability to handle international customers professionally.
• Good problem-solving and decision-making skills.
• Comfortable working in rotational shifts/night shifts.
• Basic computer knowledge and typing skills.

Eligibility

• Any Graduate can apply.
• Experience in International Voice Process, Customer Service, Customer Support, BPO, Call Centre, or
• International Customer Care is preferred.
• Candidates should be willing to work in rotational shifts.
• Key Search Keywords
• International Voice Process | International BPO | Customer Service | Customer Support | Customer Care | Voice
• Process | International Calling | Inbound Calls | Outbound Calls | Call Centre | BPO | Customer Experience |
• Customer Relationship | Problem Solving | International Customer Support

Contact: Veera

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