Back Office Employee

Company Description Jainam is a financial services organization focused on empowering traders and investors to build a more confident financial future. The company offers a range of trading and investment solutions designed to support clients at different stages of their financial journey. Through its platforms and resources, Jainam aims to make market participation accessible, informed, and efficient. Applicants can learn more about Jainams services, culture, and initiatives via its consolidated online presence at linktr.ee/jainambroking.

Role Description The Back Office Employee at Jainam will be responsible for handling day-to-day administrative and operational tasks that support trading and investment activities. This full-time, on-site role in Mangaluru includes processing and reconciling transactions, maintaining accurate records, and ensuring timely completion of documentation and compliance-related work. The role involves coordinating with front-office teams, responding to internal and external queries, and assisting in account opening, data entry, and reporting. The Back Office Employee will also support customer-related follow-ups, help resolve operational issues, and contribute to smooth and efficient office operations.

Qualifications

• Candidates should possess strong Back Office Operations skills, including data entry, documentation management, record-keeping, and basic compliance support.
• Candidates should possess effective Communication skills, including clear verbal and written communication and the ability to coordinate with multiple internal teams.
• Candidates should possess Customer Service skills, with a focus on responsiveness, problem-solving, and maintaining professional interactions with clients and stakeholders.
• Candidates should possess foundational Finance skills, such as understanding of financial products, transactions, and basic accounting or reconciliation processes.
• Candidates should possess Sales support skills, including assisting sales teams with documentation, client follow-ups, and operational coordination.
• Relevant additional qualifications include proficiency in office productivity tools (e.g., spreadsheets, email, CRM or back-office systems), strong attention to detail, and the ability to manage multiple tasks accurately.
• A diploma or bachelors degree in commerce, finance, business administration, or a related field is preferred; prior experience in brokerage, banking, or financial services operations is an added advantage.