Hiring For Telesales/Telecounsellor

Roles & Responsibilities

• Provide accurate information regarding courses, admission requirements, scholarships, and campus life.
• Counsel prospective students (and sometimes parents) via phone, email, and in-person meetings.
• Follow up on leads and inquiries generated through marketing efforts.
• Assess students eligibility and guide them through the application process.
• Schedule and coordinate interviews, entrance exams, and campus tours.
• Maintain up-to-date knowledge of academic programs and institutional policies.
• Assist with documentation, application submission, and enrollment formalities.
• Track student progress through CRM or admission software.
• Collaborate with the marketing team to organize outreach programs, events, and seminars.
• Meet monthly/quarterly enrollment targets.