Assistant Manager (Chiller, HVAC, Troubleshooting)

A.   PRIMARY Purpose (Why does this job exists)

To meet the AMC & Service operations requirements in HVAC Field experience.

B.   primary DUTIES:

• 1.       To Render service support for HVAC  AMC and Warranty customers and satisfying their needs
• 2.       Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical
• 3.       Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction
• 4.       Attaining Appreciation letters towards customer satisfaction
• 5.       Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad
• 6.       Implementing Predictive analysis and new service
• 7.       Timely LNM execution for revenue generation
• 8.       Monitor and groom team working through associates/third party
• 9.       Has to be a self-motivated person and should take initiatives
• 10.    Achieving customer satisfaction by improving RT/TAT& PM adherence
• 11.    Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M
• 12.    Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers
• 13.    Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites
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C.   Education, Technical Skills, knowledge and experience

• 1.       B.E. / B.Tech. / Diploma (Engineering)
• 2.       8+ Min experience in HVAC&R industry with service profile
• 3.       Knowledge & Hands on experience in Screw, Centrifugal chillers
• 4.       Knowledge of Electrical
• 5.       Good communication and Presentation Skills
• 6.       Knowledge of MS-Office
• 7.       Skill to manage the team of Engineers /Technicians