Jindal Steel - Assistant General Manager - Human Resource Employee Services

• Position: Assistant General Manager - Human Resource Employee Services (HRES)
• Location: Gurugram
• Role Overview:
• The AGM - HRES will be responsible for overseeing and driving the entire spectrum of
• Employee Services to ensure seamless employee experience, compliance adherence, and
• operational efficiency. This role will involve managing employee life cycle services,
• vendor management, statutory and internal compliances, audits, and welfare initiatives
• while ensuring adherence to organizational policies and standards.
• Key Responsibilities:
• Employee Services & Operations:

• Lead and manage end-to-end employee services including onboarding, induction, employee file management, and employee exit formalities.

• Ensure timely and accurate execution of Non-CTC claims, reimbursements, EWS claims, NPS contributions, and car lease management.

• Drive employee health and welfare initiatives such as annual health check-ups, medical insurance administration, Group Personal Accident Insurance (GPAI), and Group Term Life Insurance (GTLI).

Compliance & Audit:

• Ensure adherence to statutory compliances, HR policies, and organizational guidelines.

• Facilitate internal and external HR audits, maintaining error-free documentation and timely closure of audit observations.

• Monitor compliance with employee benefits, retirement schemes, and other welfare programs.

Vendor & Stakeholder Management:

• Manage HR service vendors including insurance providers, health check-up partners, and other third-party service providers.

• Oversee vendor code creation, performance monitoring, and timely resolution of vendor-related issues.

• Ensure SLAs and service quality standards are met in all vendor engagements.

Employee Benefits & Claims:

• Manage policies and processes related to GPAI, GTLI, medical insurance, and NPS with accuracy and efficiency.

• Ensure smooth processing of employee claims such as EWS, car lease, and other reimbursements.

• Continuously review and enhance benefit programs to improve employee satisfaction.

Organizational Structure & Governance:

• Support in managing and updating the organization structure, reporting lines, and HR systems.

• Provide insights on manpower planning and maintain updated employee records.

• Collaborate with HRBP and leadership teams to strengthen governance processes.

Qualifications & Experience:

• Master's degree in Human Resources / MBA (HR) or equivalent.

• 6-8 years of relevant experience in HR operations, employee services, and compliance management.

• Experience in vendor management and HR service delivery in a large/multi-location setup.

• Strong knowledge of HR policies, statutory compliances, insurance administration, and employee benefits.

• Exposure to manufacturing / shared service center environment preferred.

Skills & Competencies:

• Strong stakeholder management and vendor negotiation skills.

• Excellent knowledge of compliance, audits, and employee benefit administration.

• Analytical mindset with attention to detail in managing employee claims and records.

• Strong communication, interpersonal, and problem-solving skills.

- Ability to manage multiple priorities with high accuracy and efficiency.