Storage Admin L2/L3 : Reliance Jio : Guwahati

Education

Any graduate but preferably B.E./B.Tech/MCA in Computer Science

Experience

Must have 3-10 Years of Experience in IBM/EMC or Other Storage products

Mandatory Skills/Knowledge

1. Prepare SOPs, Gather Asset information and create architecture diagram.

2. Prepare operational Manuals. System Admin L3 will provide Subject Matter Expertise for system administrators, resolve complex issues and guide and coach L2 Engineers.

3. Provide recommendation for service improvement.

4. Aptitude towards problem solving and troubleshooting skills on Storage, SAN/NAS connectivity.

5. Excellent product knowledge and troubleshooting skills on any two products IBM/EMC/HPE and Unified/NAS/S3 products

6. Excellent Implementation and Operational knowledge on Replication technology/DR.

7. Intermediate understanding of Operating systems and Networking

8. Excellent understanding and basic troubleshooting knowledge on SAN and NAS.

9. Experience in atleast two models IBM ESS 5k/Flash 91XX//PMAX/VMAX/Isilon/DS8k/HP Primera, XP8, storeonce, Scality, NetApp Cluster mode, Hitachi products.

10. Experience in Cisco MDS or Brocade switches

11. Excellent verbal and written communication skills

12. Leadership skills in working with cross technology platforms. Extensive client interaction will be required.

13. Experience in troubleshooting in a technical environment.

14. Excellent analytical and problem-solving skills.

15. Must have software, hardware and architectural knowledge of storage

16. Must be able to support rotational shifts.

17. Should be comfortable with learning new technologies and travelling PAN India to support new projects

18. Change process (CR) is a must

Preferred Skills/Knowledge

1. Knowledge of Remote Support and Remote monitoring processes and concepts

2. Tools Knowledge on HP SM

3. Experience in Unix/Linux, Windows and Vmware

4. Exposure on Virtualization.

Desired Certifications

Certifications that are directly related to administration or implementation or designing of storage arrays is mandatory (Not specific to any vendor)

Good to have any certifications from following list

NetApp Certified Technology Solutions Professional

NetApp Certified Data Administrator, ONTAP

HPE ASE Storage solutions

HPE XP8 Data Replication and High Availability H61R3S

HPE XP8 Storage Array Administration and Configuration H61R2S

Managing HPE Primera HM9Q4S

Soft Skills

1. Must have good troubleshooting skills.

2. Must be ready to learn new technologies and acquire new skills.

3. Must be a Team Player

4. Should be good in Spoken and Written English.