BPO Telecaller/Fresher/12th Pass/Customer Care

Roles and Responsibilities

• Handle customer calls, emails, and chats to resolve their queries and concerns.
• Provide excellent communication skills to build strong relationships with customers.
• Maintain accurate records of all interactions with customers using CRM software.
• Identify opportunities to upsell/cross-sell relevant products or services based on customer needs.
  

Desired Candidate Profile

• Basic computer knowledge and interpersonal skills necessary for this role.
• 0-6 months of experience in BPO, telemarketing, or a related field (freshers welcome).
• Share your resume at 8527043535 and call Abhishek HR
• Initially training will be provided
• Age 19-26 can apply