Customer Support Executive

We are seeking a dedicated Customer Support Executive to join our team at TCS Process in Mohali. The ideal candidate will be responsible for handling customer queries through voice, chat, and email, ensuring high levels of customer satisfaction. This role requires effective communication skills in both English and Hindi, as well as a commitment to providing timely resolutions to customer issues. Key responsibilities include maintaining documentation and updating CRM systems to reflect customer interactions accurately. Candidates should possess a minimum of 6 months of experience in customer service or customer support, with a strong emphasis on communication skills. A graduation degree is mandatory for this position. We offer a fixed day shift with no rotational night shifts, providing a stable work-life balance. Immediate joiners are preferred, and we have a same-day selection process to expedite hiring. If you are passionate about customer service and meet the eligibility criteria, we encourage you to apply and become a part of our dynamic team.