Customer Support Executive

We are seeking a dedicated and enthusiastic Customer Support Executive (CSE) to join our team in Mohali for the International Voice & Chat Process. This role is ideal for individuals who are passionate about providing exceptional customer service and have strong communication skills. As a CSE, you will be responsible for assisting customers through voice and chat channels, addressing their inquiries, and ensuring a positive customer experience. Key responsibilities include responding to customer queries, providing information about products and services, and resolving issues in a timely manner. You will also be expected to maintain accurate records of customer interactions and follow up as necessary. The ideal candidate should possess excellent communication skills in English, be a 12th pass or graduate, and have basic computer knowledge. Freshers with good communication skills as well as experienced candidates from the BPO sector are encouraged to apply. This position offers a competitive salary ranging from 2.5 Lakh to 3.5 Lakh INR, depending on communication skills and interview performance. The role requires flexibility to work in 24/7 rotational shifts, with 5 working days and 2 rotational week offs. If you are looking for an opportunity to grow in a dynamic environment, we invite you to apply and join our team!