Hindi Voice Process - Team Leader

Department Icon Operations Maintenance & Support
Posted: 11 months ago
1-2 years
Chennai
Operations Maintenance & Support
work from office
Full Time

Posted: 11 months ago
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Job Description

  • Job Role: Team Lead
  • Location: Thoraipakkam, Chennai
  • Job Type: Full-time
  • Experience: 1 - 2 years

Job Summary

We are looking for a dynamic Team Lead Outbound Lead Generation for the Motor Industry. You will lead a team of callers, drive performance, generate quality leads, and ensure smooth coordination with the sales team.


Key Responsibilities

  • Lead and motivate the outbound calling team
  • Monitor performance and ensure daily lead targets are met
  • Guide the team in qualifying prospects and pitching effectively
  • Support escalations and ensure high-quality lead delivery
  • Coordinate with the sales team for seamless lead transfer
  • Track reports, share feedback, and improve team productivity

Requirements

  • Hindi is mandatory
  • Experience in outbound lead generation with team handling experience
  • Strong communication, coaching, and leadership skills
  • Target-driven, self-motivated, and positive attitude
  • Motor industry knowledge is an added advantage

  • Interested candidates can send their resume to:
  • Ragini (HR):7200053138
  • ragini.gupta@jibs.in (OR) pooja.d@jibs.in

Skills

Hindi SpeakingHindiBPOInbound ProcessCustomer ServiceVoice ProcessOutbound ProcessHindi Call CenterDeliveryVoice Process

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