Account Manager

• Role : Account Manager
• Location : California, United States
• Employment type : Full-Time

About the Company

Joblet.ai is the AI-native hiring infrastructure built for the precision era of recruitment. We are not a traditional job board — we are a scalable intelligence engine connecting enterprise employers across North America and Europe with top-tier, tech-savvy professionals.

For professionals, Joblet.ai is your elite career copilot. Through ApplyAI, intelligent Resume Builders, and targeted Skill Training, we eliminate the friction of the job search. Upload your profile once; our algorithms match your skills to the roles you deserve. Stop searching. Start matching.

About the Role

Joblet.ai is looking for a driven Account Manager to manage and grow relationships with our enterprise employer clients across North America and Europe. You will be the primary point of contact for a portfolio of accounts, ensuring they derive maximum value from the Joblet.ai platform while actively identifying opportunities to expand platform usage and deepen the partnership.

What You Will Do

• Portfolio Management: Own a dedicated portfolio of enterprise accounts, directly driving retention, customer satisfaction, and revenue growth.
• Strategic Alignment: Conduct regular Executive Business Reviews (EBRs) with HR and Talent Acquisition leaders to align Joblet.ai capabilities with their overarching hiring goals.
• Revenue Growth: Proactively identify and close upsell and cross-sell opportunities across Enterprise Solutions, InterviewAI, and our premium service offerings.
• Cross-Functional Collaboration: Collaborate closely with the Onboarding and Customer Success teams to ensure smooth platform launches and drive feature adoption.
• Product Feedback: Serve as the internal voice of the customer, feeding critical market insights back to the Product and Engineering teams.
• Risk Mitigation: Continuously monitor account health metrics and proactively address risk signals before they escalate into churn.

What We Are Looking For

• Experience: 3–6 years of account management, customer success, or B2B sales experience, ideally within the HR Tech, SaaS, or recruitment industries.
• Enterprise Growth: Demonstrated ability to independently manage, retain, and grow a complex portfolio of enterprise accounts.
• Executive Presence: Strong executive communication skills with a high level of comfort presenting in boardrooms to CHROs and VP-level stakeholders.
• Analytical Mindset: A highly data-driven approach to account planning, health monitoring, and performance tracking.
• Technical Proficiency: Hands-on experience navigating CRM platforms (e.g., Salesforce or HubSpot).
• Approach: A consultative mindset paired with genuine curiosity about solving your clients most complex business and hiring challenges.

Apply Now!