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Job Description
Role & responsibilities:
- Taking inbound customer calls, outbound calls and e-mails.
- Listening to and understanding customers requirements.
- Provide product/service details and benefits.
- Providing end to end solutions to the customers.
- Timely follow-up with as per escalation matrix till closure.
- Cooperate with the team members and team leaders and SMEs
Preferred candidate profile
- Complete graduate in any field.
- Should have excellent communication skills in English + Local languages.
- Willingness to work for sales voice process
- Contact 7019815945
Skills
Sales ProcessVoice ProcessBPOSalesProcessVoiceCustomer CareVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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