Key Accounts Specialist

Role Overview

We are looking for energetic, confident, and proactive candidates for the position of Key Accounts Specialist. The role involves managing key client relationships, understanding client requirements, coordinating with internal teams, and ensuring timely resolution of client queries.

Role & responsibilities

• Manage and maintain relationships with key clients.
• Communicate with clients professionally and understand their requirements.
• Coordinate with internal teams to ensure smooth service delivery.
• Handle client queries, follow-ups, and escalations.
• Maintain regular communication and ensure a positive client experience.
• Track client interactions and provide timely updates to the reporting manager.

Preferred candidate profile

• Experience: 01 year; freshers can apply.
• Education: Graduation is mandatory.
• Languages: Fluency in both Hindi and English is mandatory.
• Communication: Strong verbal communication, confidence, and professional etiquette.
• Attitude: Energetic, proactive, and client-focused.
• Work Flexibility: Comfortable working from the office, 6 days a week, in rotational shifts.
• Working Days: 6 days a week
• Shift: Rotational shifts