Customer Experience Manager

Department Icon Operations Maintenance & Support
Posted: 8 months ago
3-8 years
Gurugram
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Exceptional customer service & ensure a premium client experience
Assist guests in a professional and courteous manner
Handle customer queries and provide prompt resolutions
High standards of grooming and presentation
Coordinate with internal teams

Required Candidate profile

Well-groomed and presentable personality
Customer-focused mindset with a positive attitude
Prior experience in hospitality/customer service is preferred

Skills

Customer ExperienceCustomer CentricCustomer EngagementEngagementManagementCustomer Experience Management

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