Front Desk Coordinator

Role & responsibilities

Location: Mumbai [DCHI-Airoli]

Department: Operation

Reporting to: Site Lead / Site Security Head

Main Purpose of Job

The Front Desk Executive role requires a higher level of responsibility and may involve strong organizational skills, excellent communication abilities, professionalism. Visitor management and issuance of security passes/ badages.

This role requires excellent communication skills, professionalism, multitasking abilities, and a friendly demeanor

• Welcoming and greeting guests, clients, and visitors
• Managing the front desk area and maintaining a professional appearance
• Handling incoming calls, emails, and other communications
• Directing visitors and calls to appropriate departments or individuals
• Processing visitor check-ins and issuing security badges if required
• Managing mail and service tickets.
• Conducting basic site induction of the site for visitors/ vendors.
• Assisting with administrative tasks such as data entry, filing, and document preparation
• Ensuring security protocols are followed and alerting security personnel when necessary
• Maintaining accurate records of visitor traffic and other front desk activities