Soft Service Manager

Job Summary

• Managing cleaning services, focusing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance repair of equipment, waste management and hygiene sanitation standards.
• Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members.
• Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams.
• Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift.
• Establishing and implementing operational standards and procedures for the departments supervised.
• Maintaining required records of budget and other information.
• Maintain inventory stock to ensure that supplies and equipment are available in adequate amount.
• Order new equipment, supplies, or furnishings as and when required.
• Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site.
• Performing tasks, such as estimating costs and preparing / managing budgets.
• Planning making arrangements for change in beautification of certain areas every quarterly and for festivals events as and when.
• Managing landscaping and gardening.
• Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc)
• Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised
• Ensuring that employees growth by engaging them in periodic trainings and skill enhancement are conducted.
• Supporting employee relations issues statutory compliances.
• Developing/reviewing/improving SOPs /processes/programs.
• Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats.
• Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner.

Site dynamics

Reporting

Sound like you

Qualifications

• Knowledge in functional area of soft services
• Adequate software exposure like MS office etc.

Location

Scheduled Weekly Hours

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.