Transport Coordinator

Job Summary

• Designation: Transport Coordinator - JLL
• Job Location: Gachibowli, Hyderabad
• Educational Qualification: Graduation Mandatory
• Experience Required: Minimum 2-3 years of experience in transportation coordination, logistics, or fleet operations with demonstrated vendor management responsibilities
• Cab Facility: NO
• Work Schedule: 6 Days/week
• Notice Period: Immediate Joiner
• Specific Skills: Vendor coordination, vehicle deployment management, and route optimization skills. Local expertise in Hyderabad geography is mandatory.

Key Responsibilities

Daily Operations Support

• Support day-to-day transport operations across the Client site including employee shuttles, visitor transportation, and logistics services
• Coordinate transport schedules, routing, and dispatch activities to ensure timely and efficient service delivery
• Maintain accurate records of vehicle usage, driver logs, and service requests
• Assist in monitoring fleet inventory and vehicle maintenance schedules to ensure optimal operating conditions

Contract & Vendor Coordination

• Serve as primary day-to-day liaison with transportation vendors and service providers to ensure seamless service delivery
• Coordinate vendor schedules, work orders, and service requests to meet operational requirements
• Monitor vendor performance through regular inspections and quality checks, documenting service levels and compliance
• Conduct routine vendor meetings to review performance metrics, address service gaps, and drive continuous improvement
• Assist in processing vendor invoices, ensuring accuracy and compliance with JLL and client standards
• Track vendor response times and service completion rates to maintain accountability
• Maintain comprehensive vendor contact databases and service documentation
• Support routine service audits and performance evaluations against established KPIs
• Coordinate with multiple vendors simultaneously to optimize service delivery and resource utilization
• Communicate service issues to vendors promptly and follow up to ensure timely resolution
• Escalate vendor performance concerns to the Senior Transport Coordinator when service standards are not met
• Assist in onboarding new transportation vendors and ensuring they understand site-specific requirements
• Coordinate vendor site access, credentials, and safety briefings in accordance with Client protocols
• Support vendor contract renewal processes by providing performance data and operational insights

Risk Management & Compliance

• Participate in emergency evacuation procedures and drills as required
• Ensure vendor compliance with safety protocols and regulatory requirements

Financial Support

• Support monitoring of transportation operational expenses and vendor billing
• Track expenditures related to daily transport operations, maintenance, fuel consumption, and vendor services
• Review vendor invoices for accuracy before processing and flag discrepancies
• Assist in maintaining cost control measures and identifying efficiency opportunities
• Provide data and documentation to support budget reporting and planning

Client Service & Communication

• Address routine transportation service requests promptly and escalate complex issues to the Senior Transport Coordinator
• Support consistent delivery against service level agreements (SLAs) for all transport services

Reporting & Documentation

• Prepare transport activity logs, fleet utilization reports, vendor performance scorecards, and service performance data
• Provide regular updates on operational activities, service delivery, and vendor compliance
• Maintain comprehensive documentation of transportation activities, vendor interactions, incidents, and maintenance records
• Create vendor performance reports tracking service quality, response times, and issue resolution
• Support data collection and analysis to inform operational improvements and vendor management strategies

Required Qualifications

Education & Experience

• Associates degree or equivalent combination of education and experience; Bachelors degree in Logistics, Business, or related field preferred
• Minimum 2-3 years of experience in transportation coordination, logistics, or fleet operations with demonstrated vendor management responsibilities
• Experience in corporate or facility management environments is preferred
• Proven track record of managing multiple vendor relationships simultaneously
• Knowledge of transport operations, coordination best practices, and vendor performance management

Technical Knowledge

• Understanding of DOT regulations, transportation safety standards, and compliance requirements
• Familiarity with transportation management systems and GPS tracking tools
• Experience with vendor management processes and contract compliance
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Valid drivers license with clean driving record

Leadership & Soft Skills

• Strong organizational and multitasking abilities with attention to detail
• Excellent communication skills (written and verbal) with ability to manage vendor relationships effectively