Fund Servicing Associate

Manage all client queries in relation to ETF Basket Valuations.

Participate in industry working groups and initiatives.

Stay updated on developments in the broader ETF ecosystem.

Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries.

Develop new ways to enhance our operating model and work directly with tech teams to implement risk-reducing processes.

Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.

Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.

Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.

Demonstrated expertise in fund servicing operations, with at least one plus year of experience focusing on basket operations or fund accounting, evidenced by successful execution of related tasks and responsibilities.

Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting.

Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment.

Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.

Strong managerial skills.

Ability to be effective in a global operating environment and a matrix management organization.

Ability to build and maintain effective working relationships with clients and counterparties.

Excellent customer service skills with attention to detail.

Results-oriented ability to create and sustain a target-guided environment.

Advanced Excel skills, VBA, etc.

Strong knowledge of complex corporate actions and dividend income.

ETF cash component expertise.