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Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
As a Project Manager within our financial services team, you will lead and support credit support services staff while managing resources across multiple projects to ensure high-quality service delivery and business continuity.
Job Responsibilities:
- Excellent verbal and written communication skills, leadership skills, decision making, problem solving skills and strong stake-holder management
- Excellent analytical skills, with the ability to create and process financial spreadsheets
- Assembling and summarizing data to structure sophisticated reports on financial status and risks
- Providing leadership, guidance, and support to credit support services staff to ensure a high level of service delivery and customer satisfaction.
- Manage resources and capacity across multiple projects simultaneously and ensure optimum utilization of resources with NIL impact to business operations
- Identifying situations where escalation is warranted and the ability to take action quickly in a high-risk and complex subject matter environment
Prepare KPIs, KRIs, and publish the data on a regular basis to Senior Leaders. Present the data to the Management
Required qualifications, skills, and capabilities
- Bachelors or Masters Degree (e.g., B.COM, BBA, MBA, MCA, etc.) with 11+ years of post-qualification experience in a financial institution or managing people in a corporate setting
- Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
- Leadership - adapts to a changing environment, monitor progress and timely deliver the results. Enthusiastic, self-motivated and effective under pressure.
- Accountability - proven ability to support execution of deliverables / projects. Seeks ways to increase efficiency and effectiveness of work performed. Willing to take personal responsibility/accountability.
- Project management experience, including identifying steps needed to complete project, executing major milestones, summarizing findings, and presenting to senior management.
Preferred qualifications, skills, and capabilities:
- Experience and Strong working knowledge of various aspects of banking products such as, Client Onboarding, AML, Credit, Loan operations, Underwriting or Investment Banking knowledge is preferable
- Strong influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with multiple stakeholders
- Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
- Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
- Well informed in current financial subjects, accounting, tax laws, money market and business environments
Skills
Banking ProductsLoan OperationsMoney MarketProblem Solving SkillsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
JPMorgan Chase & Co. is the largest bank in the United States and a leading global financial services firm, with assets of over US $4 trillion and operations in 100+ countries. Headquartered in New York City, the firm serves millions of consumers, small businesses, corporations, governments, and institutions under its J.P. Morgan and Chase brands.
Its business segments include Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking, and Asset & Wealth Management. Known for its fortress balance sheet, innovation in digital banking, and commitment to sustainability, JPMorgan Chase invests heavily in technology, AI, and cybersecurity to deliver secure, customer‑centric solutions.
In India, JPMorgan Chase operates across Mumbai, Bengaluru, and Hyderabad, with large Global Service Centers supporting technology, operations, finance, and risk functions. The firm is recognized for its diverse talent base, employee development programs, and community impact initiatives.
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