Team Lead - (CSD) Sales & Marketing

Position Details

Functional Area

Sales & Marketing

Sub Functional Area

CSD

Location

Rajpura

Reports to

Business Head

Positions reporting

HOD - CSD

Role Objective

• Head customer service and supply chain coordination across all coated locations for the JSW Coated Products business, ensuring achievement of production and sales targets aligned with the business plan.
• Drive inventory optimization, order fulfillment, and dispatch planning to support business performance and customer commitments.
• Oversee production prioritization, sales coordination, and dispatch execution to ensure timely order fulfillment.
• Direct planning, monitoring, and reporting activities to support effective decision-making and operational control.
• Lead cross-functional coordination with sales, production, PPC, dispatch, quality, and other stakeholders to ensure seamless order-to-delivery execution.

Strategy

• Direct monthly business planning activities in coordination with plant and sales teams to align supply with market demand across all coated locations.
• Lead inventory management strategies to maintain finished goods inventory and aging inventory within defined norms.
• Oversee order prioritization, production planning, and dispatch strategies to improve order fulfillment and inventory turnover.

• Oversee production and sales performance against business plan requirements across all coated locations.
• Drive monitoring and closure of aging orders, aging finished goods inventory, and aging delivery orders.
• Lead weekly finished goods, delivery order, and dispatch reviews with PPC, sales, and dispatch teams.
• Oversee order booking reviews, production prioritization, and execution of available customer orders.
• Direct dispatch planning, vehicle planning, and fulfillment activities to support customer deliveries.
• Direct resolution of product deviations and customer clearances in coordination with quality and sales teams.
• Lead preparation and dissemination of daily, weekly, and monthly operational reports.

• Oversee compliance with inventory control norms, dispatch requirements, and established operational procedures.
• Lead adherence to safety protocols during plant visits and operational interactions.

• Lead cross-functional coordination with sales, PPC, dispatch, production, and quality teams to support business objectives.
• Drive capability development and knowledge sharing related to customer requirements, end-use applications, and product approvals.

• Oversee order management, inventory monitoring, dispatch tracking, and reporting activities through SAP and Salesforce.
• Direct utilization of MIS systems for operational reporting, planning, and performance monitoring.

Educational Background

Bachelors degree in Supply Chain Management, Operations Management, Business Administration, or a related technical field.

Work Experience

20+ Years of Work Experience in the related field.

Technical Skills And Competencies

Technical Skills

Flat Steel Manufacturing Value Chain, Demand Forecasting, Inventory Management Fundamentals, Order Fulfilment Management, ERP & SAP Fundamentals (SD Module & Salesforce (SFDC)), APS & Planning System Concepts, Excel & Data Analysis Fundamentals, Product Specification Knowledge, Production Process & Product Applications, Product Defect Analysis

Behavioral Competencies

Accountability & Ownership, Problem Solving & Decision Making, Teamwork & Collaboration, Innovation & Continuous Improvement, Leadership Presence, Strategic Thinking, Learning Agility

Please refer to the Technical and Behavioral Competency Dictionaries for more details

Working Relationships – Stakeholders

Internal

External:

Sign Off

Version No.

V1

Date of Creation

25/06/2026

Last Date of Change

Changed By

Approved By