Shift Manager

Jubilant FoodWorks (JFL)
Department Icon Operations Maintenance & Support
Posted: 2 weeks ago
0-5 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time
Closes 26 Dec 2026
Posted: 2 weeks ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

  • 1. JOB DETAILS:
  • Position Title:
  • Department:
  • Reporting to
  • Assistant GDM / Senior Assistant GDM
  • Operations Dominos Pizza
  • Store Manager / Cluster Manager (In case SI)
  • 2. JOB PURPOSE:
  • The shift Manager (AM/ASM) would be responsible for handling the shift. His/her majority of the time
  • is spent in meeting Guest expectations, running smooth operations, motivating the restaurant staff &
  • ensuring product quality.
  • 3. JOB DIMENSIONS:
  • Operating Budget
  • / Revenues
  • Financial Data &
  • Number of Staff Supervised:
  • Direct Reports:
  • Total:
  • 4. KEY ACCOUNTABILITIES:
  • Description
  • Performance Indicators
  • Leads Operational Excellence and the Guest Experience:
  • 1. Role models expected behavior and coaches team on
  • hospitality standards
  • 3. Executes processes that ensure the restaurant meets
  • safety and sanitation standards
  • 4. Executes processes that ensure inside and outside
  • cleanliness standards are met
  • 5. Ensures self and team handles all Guest concerns utilizing
  • LEADS with a sense of urgency
  • 6. Responds to all Guest feedback with action plans to
  • address opportunities
  • 7. Ensures all shifts are appropriately staffed to achieve
  • service with speed goals
  • 9. Empowers the team to satisfy Guest needs and resolve
  • concerns
  • 10. Removes barriers to delivering Hospitality behaviors
  • 11. Communicates Guest feedback to the team and involve in
  • action plans to resolve issues
  • Builds Team Talent:
  • 1. Handles all employee concerns with a sense of urgency
  • 2. Treats all team members fairly and with respect
  • 3. Ensures no team members is placed in position until all
  • training is complete
  • 4. Provides regular communication to team including goals
  • and results
  • 5. Source, trains, retains, and develops team members that
  • improve the Guest experience
  • 6.Executes team service through effective scheduling, cross
  • training, and deployment
  • 7. Executes development plans for talented team members to
  • grow their career
  • Drives Sales Growth:
  • 1. Owns local store marketing in trade area, becoming
  • integrated into the community
  • 2. Tracks results
  • 3. Involves entire team by communicating goals, results, and
  • action plans
  • 4. Ensures the restaurant is well maintained including
  • cleanliness
  • 5. Ensure all products are available to Guests every shift and
  • execute all products to standard
  • 6.Utilizes appropriate suggestive selling
  • Plans and Communicates:
  • •
  • 1. Discusses issues with other managers
  • 2.Discusses shift plan with team
  • 3. Involves entire team by communicating goals, results, and
  • action plans
  • 4. Makes adjustments to assignments during the shift to
  • achieve goals
  • 5. Ensures self and team handles all Guest concerns utilizing
  • LEADS with a sense of urgency
  • 6. Executes travel paths and delegates tasks as required
  • 7. Ensures each shift is appropriately staffed to meet
  • hospitality with speed goals
  • 5. JOB CONTEXT:
  • 6. COMMUNICATIONS & WORKING RELATIONSHIPS:
  • Internal:
  • •
  • All department
  • 7. QUALIFICATIONS, EXPERIENCE, & SKILLS:
  • Skills: Speaks/Reads English, Math, On-boarding of new employees, Team building, Conflict
  • management, Root cause analysis, Problem solving, At least 18 years of age
  • •
  • •
  • Qualification 3 Years Hotel Management Degree/Diploma, Graduate
  • Experience Minimum 0-2 years experience in Food Services or Retail industry & IHM Freshers

Skills

Hotel ManagementCafeFood And BeverageBhmFast FoodGuest ServiceRestaurant ManagementHotel OperationsOperationsCluster ManagerStore

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

Similar Jobs

View all

Looking for something similar?

Bag Logo
Jobaaj
Get jobs like this by email

New Operations Maintenance & Support roles in Bengaluru.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.