City Operations Manager In Bharuch, Valsad, Vadodara, Anand, Surat, Vapi, Ahmedabad

Key Responsibilities

• Supply Onboarding:
  

Drive onboarding of drivers to ensure adequate supply in the city.

• Demand Generation:
  

Plan and execute local marketing initiatives to increase ride demand and customer acquisition.

• Fulfilment Control:
  

Monitor and improve ride fulfilment rates, ensuring minimal cancellations and optimal customer experience.

• Daily Escalation Handling:
  

Manage and resolve day-to-day operational issues, including driver/customer escalations.

• City Transactions Growth:
  

Own overall city performance by driving GMV growth, ride volumes, and operational efficiency.

• Backlog & Commission Recovery:
  

Track pending collections, ensure timely recovery of commissions, and maintain financial discipline at the city level.
About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.